DUPINDER SINGH — SAMPLE AI EXERCISES
https://www.innovativevalley.ai/sample-session.html

Written teaching examples using fictional information, not client results.
Adapt prompts to your task and follow your organisation’s information rules.

CUSTOMER REPLY
TASK: A customer asks when their quote will arrive. You know the quote is being prepared, but no delivery date has been confirmed.
PROMPT: Draft a friendly customer reply under 80 words. The quote is being prepared. No delivery date is confirmed. Do not invent a date or promise. Ask me for any missing information.
REVIEW: Friday was never confirmed. Remove that promise and check the final wording before sending.
REVISED EXAMPLE: Hi Sam, thanks for checking in. Your quote is being prepared. I’ll confirm when you can expect it once the timing is agreed. Kind regards, Alex.

WEEKLY REPORT
TASK: Requests completed over five days: Monday 12, Tuesday 9, Wednesday 14, Thursday 10, Friday 5. There is no data from the previous week.
PROMPT: Summarise these daily request counts: Monday 12, Tuesday 9, Wednesday 14, Thursday 10, Friday 5. Calculate the total and show the calculation. Do not claim a trend or comparison without data.
REVIEW: The total is 50, and the source gives no previous-week figures. Neither claim in the draft is reliable.
REVISED EXAMPLE: Across the five days provided, 50 requests were completed: 12 + 9 + 14 + 10 + 5 = 50. No comparison with the previous week is available.

TEAM PRACTICE
TASK: In this fictional organisation, the approved AI tool may be used only with public or fictional information. A real customer complaint includes a name and phone number.
PROMPT: Design a practice exercise for summarising customer complaints. The organisation allows only public or fictional information in its approved AI tool. Do not ask staff to paste private customer details.
REVIEW: Use a fictional example in the approved tool, then check the summary against the source. Your own workplace rules must be checked separately.
REVISED EXAMPLE: Use a fictional complaint in the approved tool. Ask for a short summary of the issue and requested action. Compare the summary with the example, checking that nothing important was lost or invented.

BEFORE USING AN OUTPUT
- Check facts, dates, totals and sources.
- Remove unsupported promises, claims and comparisons.
- Use only information and tools approved for the task.
- Check meaning and tone; keep responsibility for the final result.
- Compare time and quality before and after practice.