Home/Results

Proof, not promises

Real hours, won back — with numbers.

Three project examples from my automation work, with the tasks, tools and reported before-and-after time. Client names are not published here. These examples describe implementation work, not measured results from a coaching or training package.

Case 01 · Professional services

Weekly reporting: 20+ hours → under 3.

Every week, someone spent the better part of three days assembling the same report — pulling numbers from different systems, pasting, formatting, fixing, re-checking.

The fix wasn't a smarter model. It was mapping how the report actually got built, then wiring the boring steps together so the data assembled itself: Google Sheets as the single source, Apps Script to shape it, Make.com to move it. The human now reviews and decides — the part humans are actually for.

Tools: Google Sheets · Apps Script · Make.com

Outcome
Before20+ hrs / week
After< 3 hrs / week
Time returned~17 hrs every week

Roughly two full working days, every single week, back for real work.

Outcome
Before15 hrs / client
After3 hrs / client
Time returned12 hrs per onboarding

And a new client's first week stopped depending on who was free that day.

Case 02 · Client onboarding

Onboarding: 15 hours → 3.

Every new client meant the same fifteen hours: forms re-typed into systems, welcome emails written from scratch, checklists rebuilt from memory.

We redesigned it end-to-end: one smart intake form feeding Airtable, Zapier carrying the data everywhere it needed to go, templates doing the routine writing. Same warm welcome for the client — a fraction of the manual work behind it.

Tools: Forms · Airtable · Zapier

Case 03 · Finance admin

Invoicing: 5 hours a week → about 30 minutes.

Five hours every week creating invoices, chasing what was sent, and reconciling what came back — the definition of work nobody started a business to do.

Xero already had the data; it just needed connecting. Make.com now assembles and sends the invoices, Slack pings a human only when something needs judgement. What's left is half an hour of checking — not five hours of typing.

Tools: Xero · Make.com · Slack

Outcome
Before5 hrs / week
After~30 min / week
Time returned~4.5 hrs every week

Over a year, that's close to six working weeks of admin — gone.

The honest fine print

What these numbers do — and don't — mean.

These are real outcomes from my hands-on automation and AI work — not averages, and not guarantees. Every business starts from a different place; that's the whole point of starting with a free call.

These days I mostly coach and train people to reach outcomes like these themselves — so the capability stays in your business instead of walking out the door with a consultant. Same thinking, same tools, yours to keep.